OYEA OPTICAL INTERNATIONAL LTD., which does business as “Frameii.ca”, provides this site www.Frameii.ca (the “Site”), and our existing and future retail locations as a service to our customers. References to “we”, or “us” refer to Frameii.ca. We refer to this Site, our mobile applications, our existing and future retail locations, and the services and content available through them as the “Services.”

Please read the following terms and conditions (“Terms”) as they govern your use of the Services. By using our Services, you agree to be bound by these Terms. If you do not agree to be bound by these Terms, then you may not use the Services. Together with our Privacy Policy and other notices, the Terms provide rules and guidelines related to your use of the Services.

THESE TERMS PROVIDE THAT ALL DISPUTES BETWEEN YOU AND Frameii.ca RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES WILL BE RESOLVED ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS UNDER THESE TERMS, EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY, AND YOUR CLAIMS CANNOT BE BROUGHT AS A CLASS ACTION. PLEASE BELOW FOR DETAILS ON ARBITRATION.

We may update the Terms at any time. When we do so, we will post the updated Terms on the Site and/or through other communications. Please review these Terms whenever we update them. Your continued use of the Services after we have posted updated Terms constitutes your acceptance of the updated Terms. If you do not agree to be bound by the updated Terms, then you may not use the Services anymore. We may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

Prescription Validity and Verification

Frameii.ca can only sell you lenses for a) which you have a valid prescription, and have been fit properly by an eye care practitioner, b) that match your prescription and that you have worn successfully before.

By placing your order with Frameii.ca, you are acknowledging that you have a valid and non-expired prescription for the contact lenses that you are ordering. By completing your order, you are hereby confirming that you have successfully worn the contact lenses before, and that your order matches your valid contact lens prescription.

The contents of our Site are informational and not intended to be a substitute for professional medical device. Please seek the advice of your physician or other qualified health provider if you have any questions about your eyecare. If you experience any pain, symptoms, blurred vision, or other maladies of the eye, consult your physician immediately or call 911.

Prescriptions for Canadian and International Customers

We do not verify prescriptions for orders shipping outside USA. Frameii.ca reserves the right to request a copy of your prescription before or after shipping the order, or to contact your eye care provider regarding any questions about your prescription.

Payment Charges and Currency

The total charge to your credit card is stated clearly on the final checkout page before you enter in your payment information and will include the total price of all the items you are purchasing, discounts and any shipping, handling or processing charges applicable. Your card will be charged the amount shown in the currency specified, and no further conversion will be done on our end. If no currency or currency symbol is explicitly specified, then the charge will be in CAD dollars. Not withstanding the foregoing, we reserve the right to refuse or cancel any order and will not be held liable for any errors or omissions arising from, but not limited to: pricing discrepancies, advertising errors, coupon codes or discounts and incorrect shipping charges.